Frequently Asked Questions
Everything you need to know about your favorite treats.
Do you offer nationwide shipping?
Yes, we ship our handmade doughnuts across the country. All orders are packed with specialized materials to ensure they arrive fresh and intact at your doorstep.
What is the shelf life of your doughnuts?
Our doughnuts are best enjoyed on the day of delivery. However, they can be stored in an airtight container at room temperature for up to 2 days.
Do you have vegan or gluten-free options?
We pride ourselves on inclusivity! We offer a wide range of vegan-friendly doughnuts daily. While we currently do not offer certified gluten-free doughnuts, we are always working on new recipes.
Can I track my order?
Absolutely. Once your order is dispatched, you will receive an email with a tracking link so you can follow your treats every step of the way.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact our support team within 24 hours of delivery.
Do you cater for large events or weddings?
Yes, we love being part of your special days! We offer bulk discounts and custom flavor profiles for weddings, corporate events, and parties. Contact our events team for a quote.